Question 1

How do toppings work?

Accepted Answer

Create a scavenger hunt and add toppings from the dashboard during the usage period.

Question 2

What payment methods are available?

Accepted Answer

We accept credit card payments. All transactions are processed through the dashboard.

Question 3

Is there a limit on the number of scavenger hunts I can create?

Accepted Answer

You can create unlimited scavenger hunts.

Question 4

Can I customize the entry form?

Accepted Answer

For privacy protection, the default entry form only collects nickname and email. However, you can use the Form Extension feature to collect additional information such as address, name, and phone number at your own responsibility.

Question 5

Can I customize the design?

Accepted Answer

You can change theme colors, fonts, menu icons, QR code styles, and layouts from the dashboard. We do not accept custom design requests.

Question 6

Do you support photo check-in and receipt scanning?

Accepted Answer

Yes. We support photo check-in and receipt scanning. You can approve/reject photos and review receipt scan logs from the dashboard.

Question 7

Can I create a scavenger hunt on my smartphone?

Accepted Answer

Yes, but we recommend using a PC or tablet.

Question 8

Is the creation time included in the usage period?

Accepted Answer

Yes. The creation time is included in the usage period. Please download your event data within the usage period.

Question 9

Is support available for events held on holidays?

Accepted Answer

We will promptly address system issues. Please handle participant inquiries on your own.

Frequently Asked Questions

Pricing & Payment

Features

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Start your digital scavenger hunt today!