Terms of Service
Terms of Service
Note: This is a translation of the original Japanese Terms of Service for reference purposes only. In the event of any discrepancy between this translation and the Japanese original, the Japanese version shall prevail.
These Terms of Service (hereinafter referred to as "these Terms") set forth the conditions of use for the services (hereinafter referred to as "the Service") provided by GOWAS LLC (hereinafter referred to as "the Company") on Petanco. Both service providers (hereinafter referred to as "Providers") and service participants (hereinafter referred to as "Participants") must read these Terms in their entirety and agree to them.
Article 1 — Application
- These Terms shall apply to all relationships between Providers and Participants and the Company regarding the use of the Service.
- The Company may establish rules and other provisions (hereinafter referred to as "Individual Provisions") regarding the use of the Service in addition to these Terms. Such Individual Provisions, regardless of their name, shall constitute a part of these Terms.
- In the event of any conflict between these Terms and the Individual Provisions referred to in the preceding paragraph, the Individual Provisions shall prevail unless otherwise specified therein.
Article 2 — Definitions
- "Provider" refers to a person who has completed the user registration procedure pursuant to Article 3, Paragraph 2 and uses the Service (including services provided through both free and paid features).
- "Participant" refers to a person who participates in a campaign (as defined in Paragraph 4 of this Article) created by a Provider using the Service.
- "User" refers to both Providers and Participants.
- "Campaign" refers to the collective term for stamp rallies, point rallies, stamp cards, lottery promotions, and other participatory programs created by a Provider using the Service.
- "User Registration" refers to the procedure prescribed by the Company for registration as a service provider on the Company's servers.
- "Authentication Information" refers to information issued by the Company to Users or set by Users for accessing the Service, including passwords, single-use authentication links sent to an email address (hereinafter referred to as "Magic Links"), authentication codes, tokens issued by external services (such as LINE or other social login services; the same applies below), and any other equivalent information.
- "Registration Information" refers to information such as username, email address, Authentication Information, and other information registered by the Provider at the time of user registration.
- "Reported Information" refers to information reported by the Provider to the Company, including registration information as well as address, name, phone number, bank account, credit card number, and similar information.
- "Participant Attribute Information" refers to information such as the Participant's address, name, email address, phone number, age, gender, place of residence, and other information voluntarily registered as a profile by the Participant; location information and date/time during campaign participation; previously used services and purchased products; pages and advertisements viewed; usage time periods; usage methods; usage environment; and other information obtainable by the Company through the Participant's use of the Service.
- "Behavioral Data" refers to the operation history of Participants within the Service, including records (including time-series logs) of all actions performed within the Service, such as joining, check-ins, benefit redemptions, survey responses, page views, image submissions, lottery participation, and use of AI Functions.
- "Obtained Information" refers to all information about Users obtained by the Company, including information defined in Paragraphs 6 through 10 of this Article, as well as IP addresses, usage status, history, location information, devices used, Cookies, and the fact of failed credit card payments.
- "Personal Information" refers to information that can identify a specific User (including information that can be easily cross-referenced with other information to identify a specific User) and that contains personal identification codes.
- "Content" refers to all information including text, images, videos, music, audio, and other materials.
- "User Content" refers to content that a User has saved on the Company's servers by uploading to the Service. Specifically, this includes campaign information registered by Providers (titles, descriptions, images, spot information, benefit information, survey questions, etc.); images submitted by Participants (including images submitted through the photo submission function and the receipt-reading function); survey responses, keywords, quiz answers, and other text input by Participants; information voluntarily registered as a profile by Participants; messages sent by Users to the Company or third-party AI services through the AI help chat function and similar features; and any other equivalent information.
- "AI Functions" refers to the collective term for functions provided in the Service utilizing artificial intelligence technology, including content generation, multilingual translation, image recognition (such as receipt reading), AI help chat, and other functions provided by the Company from time to time.
- "Anonymized Information" refers to information obtained by processing a User's personal information so that a specific individual cannot be identified, either by deleting part of the descriptions contained therein or by deleting all personal identification codes contained therein.
- "Personal Identification Code" refers to characters, numbers, symbols, or other codes that fall under either of the following:
- Characters, numbers, symbols, or other codes converted for computer use from characteristics of a specific individual's body that can identify such individual.
- Characters, numbers, symbols, or other codes assigned in connection with services provided to individuals or products sold to individuals, or described on cards or other documents issued to individuals, or recorded by electromagnetic means, that are assigned, described, or recorded differently for each user, purchaser, or recipient, enabling identification of a specific user, purchaser, or recipient.
Article 3 — Application, Formation, and Cancellation of Service Agreement
- Participants may use the functions of the Service prescribed by the Company, such as participation in campaigns, by agreeing to these Terms through the procedures prescribed by the Company.
- By completing user registration, a Provider may use the services prescribed by the Company, such as creating campaigns, as a Provider of the Service.
- A user wishing to register (hereinafter referred to as the "Applicant") shall agree to these Terms and complete the registration procedure prescribed by the Company.
- The Company may, at its discretion, decline user registration if the application falls under any of the following:
- The Applicant has previously been subject to the measures prescribed in Article 19, Paragraph 1 due to a violation of these Terms, or falls or may fall under any of the items in Article 20, Paragraph 1.
- The Company otherwise deems registration inappropriate.
- Separately from the preceding paragraph, the Company may, at its discretion, cancel user registration if it determines that the application or registration information falls under any of the following, regardless of whether such determination is made before or after registration:
- The Applicant or Provider does not exist.
- The Applicant or Provider does not have a functional email address.
- The Applicant or Provider is currently subject to or has previously been subject to the measures prescribed in Article 19, Paragraph 1, or falls or may fall under any of the items in Article 20, Paragraph 1.
- The application or registration information contains false statements made intentionally or through gross negligence.
- The Applicant or Provider is a minor, adult ward, person under curatorship, or person under assistance, and the registration was not performed by a guardian or without the consent of a legal representative, curator, or assistant.
- The Company otherwise deems the user registration of the Applicant or Provider inappropriate.
Article 4 — Agreements Regarding Service Provision
- The Company may limit Participants who can receive the Service to those who meet conditions deemed necessary by the Company, such as age and identity verification.
- The Company may display advertisements of the Company or third parties within the Service.
- The Company does not guarantee that the Service (including Company-provided content) is free from defects in fact or law (including but not limited to defects related to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, and infringement of rights). The Company is not obligated to provide the Service free of such defects.
- If the Company determines that a User is using the Service in violation of these Terms, the Company shall take measures it deems necessary and appropriate. However, the Company does not guarantee to Users or third parties that Users or other parties will not violate these Terms, nor is the Company obligated to prevent or correct such violations.
- The Service may collect and store User location information through location services (any services that identify the location of a User's device using cell tower, Wi-Fi, GPS, or similar technologies) available through the mobile operating system of the User's device.
Article 5 — Service Suspension
- The Company may suspend all or part of the Service without prior notice in any of the following cases:
- When urgent maintenance or inspection of the computer system related to the Service is required.
- When computers or communication lines are stopped due to an accident.
- When the Service cannot be operated due to force majeure such as earthquakes, lightning, storms, power outages, or natural disasters.
- When the Company otherwise deems suspension necessary.
- The Company may suspend all or part of the Service with prior notice on its website in any of the following cases:
- When maintenance or inspection of the computer system related to the Service is required.
- When necessary for improvement or modification of the Service.
- The Company shall not be liable for any damage incurred by Users due to suspension under this Article.
Article 6 — Changes to or Termination of the Service
- The Company may change the content of the Service or terminate the provision of the Service at the Company's convenience without prior notice.
- The Company shall not be liable for any damage incurred by Users due to measures taken under this Article.
Article 6-2 — Sub-processors and Infrastructure
- In providing the Service, the Company uses services provided by external businesses (hereinafter referred to as "Sub-processors") in the following categories:
- Cloud infrastructure (servers, databases, storage, message delivery, etc.)
- Payment processing services
- Authentication services (such as social login)
- Map display services
- AI-related services (generative AI, machine translation, image recognition, etc.)
- Bot and unauthorized access detection services
- Email delivery services
- Access analytics, error monitoring, and operations monitoring services
- Some Sub-processors are based outside Japan and may store or process User information on servers located outside Japan. Users agree to this when using the Service.
- The names, locations, types of information handled, and purposes of use of individual Sub-processors used by the Company will be disclosed in the Privacy Policy separately published by the Company or in the "List of Sub-processors" on the Company's website.
- The Company may add, change, or discontinue Sub-processors due to factors such as improving the quality of the Service, optimizing cost structure, or changes in contractual terms. Material changes shall be announced in accordance with Article 23 (Changes to These Terms).
- The Company may provide User information to Sub-processors to the extent necessary for providing the Service. Such provision does not constitute a third-party provision insofar as the Sub-processor is in a position to assist in providing the Service.
Article 7 — Usage Environment
- Users shall prepare the necessary personal computers, smartphones, communication equipment, operating systems, communication methods, and electricity at their own expense and responsibility when using the Service.
- In using certain functions of the Service, Users shall undergo authentication procedures using email addresses designated by the Company, social login (LINE or other external services designated by the Company), or similar means. Users shall prepare and properly manage the account information necessary for such authentication at their own responsibility.
Article 8 — Management of Authentication Information
- Users shall strictly manage Authentication Information used for accessing the Service at their own responsibility and shall not disclose, lend, transfer, or share such information with any third party. For Authentication Information issued to a Provider, "third party" refers to any person other than such Provider; for Authentication Information issued to a Participant, "third party" refers to any person other than such Participant.
- Users shall manage email accounts that receive Magic Links and authentication codes, as well as external service accounts used for social login, with the same care as in the preceding paragraph.
- The Company may regard all actions performed using registered Authentication Information as actions of the User.
- The User shall bear responsibility for any damage resulting from inadequate management, errors in use, use by third parties, theft, leakage, or erroneous transmission of Authentication Information, and the Company shall not be liable.
- The Company may change, add, or discontinue authentication methods without prior notice to Users in order to ensure the security of Authentication Information.
Article 8-2 — Integration with External Services
- Users may use certain functions of the Service by integrating with external services designated by the Company (services such as LINE or other social login, authentication, payment, maps, and message delivery).
- When a User integrates with an external service, the external service may provide the Company with the User's identifier, display name, email address, and other information. The handling of such information shall be governed by the Privacy Policy separately established by the Company.
- The terms of service and privacy policies established by the providers of the external services shall apply to the use of such external services. The Company shall not be liable in any way if any part of the Service becomes unavailable due to specification changes, service suspension, usage restrictions, or other actions by external services.
- The Company shall have no involvement in and shall bear no responsibility for any dispute between Users and external service providers.
Article 9 — Changes to Reported Information
If there are any changes to the information reported to the Company at the time of user registration, the Provider shall promptly report the changes through the method prescribed by the Company.
Article 10 — Handling of Content
- Users represent and warrant that they have the rights necessary to upload User Content to the Service (including owning copyrights, portrait rights, etc., or having the right to use others' such rights), that uploading does not infringe on others' rights, and that they have the right to grant the permissions set forth in Paragraphs 6 and 7 of this Article.
- Copyrights and other intellectual property rights in User Content shall belong to the User who provided such content or to the rightful owner. However, the User grants the Company a free, non-exclusive license to use such User Content (including reproduction, editing, display, and disclosure to third parties) to the extent necessary for the provision, improvement, operation, promotion, fraud investigation, dispute resolution, and legal compliance of the Service.
- As part of providing the Service, the Company may provide content available for Providers to use within the Service ("Company-Provided Content"). Providers may use Company-Provided Content at their own responsibility but shall not use it beyond the intended manner of use of the Service (including reproduction, sale, publication, broadcasting, public transmission, etc.).
- The Company is not obligated to review User Content in advance and does not warrant its accuracy, legality, or non-infringement of third-party rights. However, the Company may review the content of User Content when it is necessary to confirm compliance with laws or these Terms.
- If the Company determines that User Content violates these Terms, the Company may delete or make non-public all or part of such User Content without prior notice to the User.
- Photos, receipt images, and other image data submitted by Participants will be made available for the Provider of the relevant campaign to view, approve, reject, and download. Participants shall upload such content with their consent to this.
- The Company may introduce campaigns created by Providers and made available to Users (including those with a history of being made available) on websites, media, software, applications, products, documents, etc. operated by the Company or third parties, and the Provider agrees to this in advance. In this case, the Provider grants the Company and such third parties permission to use User Content uploaded by the Provider to the extent necessary, the Provider shall not exercise moral rights of authorship, and the Provider acknowledges that no compensation will be paid to the Provider.
- The Company may provide statistical data obtained from the Service and Participant Attribute Information (excluding information that can identify individuals), after processing and aggregating such information, to Providers and third parties for purposes such as improving the Service, presenting case studies, market research, and other purposes. Users agree to this in advance and acknowledge that no compensation will be paid.
Article 11 — Ownership of Rights
- All intellectual property rights related to the Service belong to the Company or those who have licensed them to the Company. The license to use the Service under these Terms does not constitute a license to use the intellectual property of the Company or its licensors.
- The Company has the right to use any feedback, requests, and suggestions from Users without the User's permission.
Article 12 — Handling of Personal Information and Behavioral Data
- The Company shall handle Users' personal information appropriately in accordance with the Privacy Policy separately established by the Company.
- The Company may acquire and record the following information for the purposes of providing the Service, improving quality, preventing fraud, performing statistical analysis, and supporting Providers in operating campaigns:
- Participants' Behavioral Data (actions within the Service such as check-ins, benefit redemptions, survey responses, page views, image submissions, lottery participation, including time-series logs)
- Location information voluntarily permitted by Participants at the time of check-in
- Technical information such as device information, browser information, IP addresses, and Cookies
- Attribute information voluntarily registered as a profile by Participants
- The information in the preceding paragraph may be recorded in association with internal identifiers that identify Participants. Such information is used for the purposes of allowing Providers to perform statistical analysis of campaigns and for the Company to operate and improve the Service.
- The Company may provide information obtained under the preceding paragraphs, excluding information that can identify individuals, to Providers and third parties as statistical data after aggregation and processing.
- Participants may request the deletion of their account in the Service through the method prescribed by the Company. The handling of each piece of data upon account deletion shall be governed by the separately established Privacy Policy.
- When Providers acquire personal information or attribute information from Participants through campaigns they create, Providers shall, at their own responsibility, comply with applicable laws and regulations and present the necessary privacy policy and obtain the necessary consent. The Company shall bear no responsibility for any dispute that arises between Providers and Participants regarding the handling of personal information.
Article 12-2 — Use of AI Functions
- The Company provides AI Functions utilizing artificial intelligence technology in certain functions of the Service (content generation, multilingual translation, image recognition (such as receipt reading), AI help chat, and other functions provided by the Company from time to time).
- Some AI Functions may be implemented through APIs provided by third-party AI service providers selected by the Company (hereinafter referred to as "AI Providers"). Text, images, and other data input by Users into AI Functions may be transmitted to AI Providers for the purpose of generating responses or output.
- The Company and AI Providers may use the input data and output results of Users obtained through AI Functions for purposes such as providing the relevant function, improving quality, preventing fraud, and other necessary purposes. The details of data handling by AI Providers shall be governed by the terms of service and privacy policies established by such AI Providers.
- Users shall not input personal information, confidential information, or any other information that should not be disclosed to third parties into AI Functions. The Company shall not be liable for any damage caused by User input.
- The output of AI Functions (generated text, translation results, image recognition results, etc.) is not guaranteed to be accurate, complete, lawful, useful, or non-infringing on third-party rights. Users shall, at their own responsibility, verify the content of AI Function output and make necessary corrections when using such output.
- The Company may set usage limits, such as the number of AI Function uses per User, and the details of such limits and conditions for additional use shall be announced on the Service's website.
- The Company may change, add to, or discontinue the content of AI Functions without prior notice.
Article 13 — Confidentiality
- The Company shall treat User Content confidentially, except where prior written consent of the Provider has been obtained or as provided in Article 10 (Handling of Content).
- Providers shall treat confidentially any non-public information disclosed by the Company that the Company has requested be treated as confidential in connection with the Service, except where prior written consent of the Company has been obtained.
- Notwithstanding the preceding two paragraphs, neither the Company nor Providers shall be obligated to maintain confidentiality with respect to the following information. However, this shall not apply to personal information.
- Information that was already publicly known or generally available at the time of disclosure by the other party.
- Information that became publicly known or generally available after disclosure by the other party through no fault of the receiving party.
- Information that the receiving party can prove it already possessed at the time of disclosure by the other party.
- Information that the receiving party can prove it independently developed without using confidential information after disclosure by the other party.
- Information lawfully obtained from a third party without an obligation of confidentiality.
Article 14 — Prohibition of Assignment
Users may not assign, transfer, pledge, or otherwise dispose of their contractual status or rights and obligations under the Service to any third party without the prior written consent of the Company.
Article 15 — Prohibited Activities
- Users shall not engage in any of the following activities or activities the Company deems to fall under any of the following when using the Service:
- Activities that violate laws, regulations, or these Terms of Service.
- Tortious acts against the Company, other Users of the Service, or other third parties.
- Activities contrary to public order and morals.
- Activities that infringe on the intellectual property rights, portrait rights, privacy rights, reputation rights, or other rights or interests of the Company, other Users, or other third parties.
- Uploading content through the Service that falls under or the Company deems to fall under any of the following:
- Information containing computer viruses or other harmful computer programs.
- Information containing expressions that defame the reputation or credibility of the Company, other Users, or other third parties.
- Information containing antisocial expressions or expressions that cause discomfort to others.
- Information such as chain emails that seek to spread information to third parties.
- Information intended to discriminate based on race, creed, gender, social status, or family origin.
- Information that infringes on the intellectual property rights, portrait rights, or privacy rights of the Company, Users, or other third parties.
- Information that could identify an individual, such as a home address (including the User's own).
- Activities that place an excessive burden on the Service's network or systems.
- Activities that may interfere with the operation of the Service.
- Unauthorized access or attempted unauthorized access to the Company's network or systems.
- Impersonation of a third party.
- Using the Authentication Information of another User of the Service.
- Collecting information of other Users of the Service.
- Activities directed at the AI Functions of the Service that disrupt their proper provision, such as requests to disclose system prompts, attempts to circumvent output restrictions, excessive repeated input, or other similar acts.
- Presenting AI Function output to third parties while concealing that it was generated by AI (including use by Providers in campaigns), in a manner that violates applicable laws or guidelines.
- Uploading the likeness, copyrighted works, or confidential information of others without the consent of the rights holder through the photo submission function, receipt-reading function, or other image upload functions.
- Using forged or altered receipts or other images for the purpose of fraudulently checking in or obtaining benefits.
- Impersonating another Participant to use the Service without the Provider's consent.
- Activities that cause disadvantage, damage, or discomfort to the Company, other Users, or other third parties, including but not limited to:
- Trespassing on or lingering near the residences or properties managed by Users or third parties.
- Walking or driving vehicles while using a mobile operating system in a manner that obstructs traffic or poses a risk of accident to those nearby.
- Reverse engineering, decompiling, disassembling, or otherwise analyzing all or part of the Service.
- Activities that cooperate with or are involved in the maintenance, operation, or management of antisocial forces.
- Religious activities or solicitation for religious organizations.
- Collecting, disclosing, or providing personal information or registration information of third parties without permission.
- Activities that directly or indirectly cause or facilitate any of the foregoing.
- Any other activities the Company deems inappropriate.
- Providers shall alert Participants in their campaigns to comply with the prohibited activities set forth in Paragraph 1 of this Article.
Article 15-2 — Provider Responsibility for Campaign Planning and Operation
- Providers shall bear all responsibility regarding campaigns created and published using the Service (including the provision of benefits, lotteries, the awarding of prizes, the receipt of applications, mechanisms involving payment, and any other type of program), from the content, operation, and Participant support, to the arrangement and delivery of benefits, the selection of applicants, and the notification of results.
- Providers shall comply with the following applicable laws and guidelines when planning and operating campaigns. All responsibility arising from violations thereof shall be borne by the Provider.
- The Act against Unjustifiable Premiums and Misleading Representations (Premiums and Representations Act) and notifications and operational standards based thereon
- The Act on Specified Commercial Transactions
- The Act on the Protection of Personal Information
- The Unfair Competition Prevention Act, Trademark Act, Copyright Act, and other laws related to intellectual property
- The Food Sanitation Act, the Pharmaceuticals and Medical Devices Act, the Liquor Tax Act, and other laws related to the goods and services provided as benefits
- The Penal Code and other laws regulating gambling, lotteries, exaggerated advertising, and similar matters
- Prefectural ordinances, industry self-regulation, and any other applicable guidelines
- The lottery functions provided by the Company (including but not limited to functions in which Participants receive lottery results on the spot at check-in or benefit redemption) merely provide a technical mechanism for Providers to plan and operate campaigns. The prize caps, display of winning probabilities, prize provision conditions, application conditions, methods of notification to winners, and other operations of lotteries conducted using such functions shall be established by the Provider at its own responsibility in compliance with applicable laws.
- When using the lottery functions, Providers shall not require Participants to perform any act involving monetary or other economic burden as a condition of transaction. All responsibility arising from a Provider's violation of this provision, or from a Provider's use of the lottery functions in a manner that violates the Penal Code or other laws (including forms that constitute gambling or lotteries), shall be borne by the Provider.
- If any dispute, complaint, investigation, order, administrative disposition, or other issue (hereinafter "Disputes") arises with respect to a campaign between the Provider and Participants, third parties, or supervisory authorities, the Provider shall resolve such Disputes at its own expense and responsibility, and the Company shall bear no responsibility. If the Company incurs expenses, damages, or losses in connection with such Disputes, the Provider shall compensate the Company for such expenses, damages, and losses (including attorneys' fees).
- If the Company reasonably determines that a Provider has violated this Article, the Company may, without prior notice to the Provider, take necessary measures such as suspending publication of the relevant campaign, suspending the lottery functions, or deleting User Content.
Article 16 — Usage Fees
- Usage fees and service content shall be announced on the Company's website.
- Regarding revision of usage fees: The Company may revise or partially change usage fee amounts without the consent of the Provider, and the Provider shall pay the revised usage fees by the method designated by the Company.
- Regarding late payment: If payment of usage fees cannot be confirmed, the Provider shall, upon request by the Company, immediately pay the unpaid amount plus late payment damages at an annual rate of 14.6% by the method designated by the Company. If payment cannot be confirmed, the Company may take measures to suspend or terminate the Service in accordance with Articles 17 and 23.
Article 17 — Support
Support for Users regarding the Service shall be provided through the inquiry form placed at appropriate locations within the Company's website or by methods designated by the Company.
Article 18 — Cancellation by Provider
Providers may delete their account and terminate their use of the Service at any time. In such cases, information held by the Company relating to the Provider shall be processed in accordance with the Personal Information Protection Act, other related laws, and the Company's Privacy Policy. The Company may delete User Content created by such Provider and shall not be obligated to retain backups or other information.
Article 19 — Suspension of Use
- If the Company determines that a Provider or Participant has violated or may violate these Terms, the Company may suspend use of the Service without prior notice to such Provider or Participant. In such cases, campaigns created by such Provider shall become unavailable.
- In the case of Paragraph 1, the Company shall not be liable for any damage incurred by such Provider or Participant. The same shall apply to any damage incurred by Participants who were participating in campaigns created by such Provider.
- The Company may allow Users to log in to the Service using accounts provided by other businesses (hereinafter referred to as "Third-Party Accounts"). However, if such Third-Party Account is deleted or otherwise no longer authenticated by the business providing it, the User will no longer be able to log in to the Service using such Third-Party Account. The Company shall not be liable for such situations.
Article 20 — Account Deletion
- If a Provider or Participant falls under any of the following, the Company may, without prior notice or demand, terminate the service agreement, delete the account, and erase User Content of such Provider or Participant:
- Violation of any provision of these Terms.
- Discovery of false information in registration details.
- Suspension of payments, inability to pay, or filing for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or similar proceedings.
- Failure to respond to inquiries or other communications from the Company for more than 10 days.
- Falling under any of the items in Article 3 (User Registration), Paragraph 4.
- The Company otherwise deems continued use, registration, or the service agreement inappropriate.
- If any of the items in the preceding paragraph apply, the Provider or Participant shall automatically forfeit the benefit of time for all debts owed to the Company and shall immediately pay all debts to the Company.
- If the agreement is terminated and User Content is erased pursuant to Paragraph 1, the Company shall not be obligated to retain backups or other information.
- If the agreement is terminated pursuant to Paragraph 1, the Company shall not be liable for any damage incurred by such Provider or Participant. The same shall apply to any damage incurred by Participants who were participating in campaigns created by such Provider.
Article 21 — Limitation of Company's Liability
- The Company shall not be liable for any damage incurred by Users arising from the Service. However, if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract as defined by the Consumer Contract Act and such Act applies, this disclaimer shall not apply.
- Even in cases set forth in the proviso of the preceding paragraph, the Company shall not be liable for damages arising from special circumstances resulting from the Company's negligent breach of duty or tortious act. Furthermore, compensation for damages incurred by Users due to the Company's negligent breach of duty or tortious act shall be limited to the following amount:
- The amount of usage fees received from such User in the month in which such damage occurred (for the Service provided free of charge, such amount shall be deemed to be ¥0).
- The Company confirms that it shall have no involvement in and bear no responsibility to either party regarding disputes between Providers and Participants, including but not limited to:
- Cases where a Participant is involved in an accident due to participation in a campaign created by a Provider.
- Cases where a Participant meets certain conditions by participating in a campaign but the benefits offered by the Provider are not fulfilled.
- Cases where a Participant participates in a campaign through fraudulent means or facilitates its completion.
- Cases where a User suffers damage due to another User's violation of these Terms.
- Cases where Participants can no longer use campaigns due to the Provider's deletion of their campaign or the Company's deletion of all or part of a campaign pursuant to these Terms.
- Cases where other Users suffer damage due to the suspension of use or deletion of an account pursuant to these Terms.
- Cases where a User defames the reputation or credibility of other Users or infringes on their privacy or portrait rights.
- Any other disputes between Providers and Participants.
Article 22 — Indemnification
If the Company suffers any direct or indirect damage, loss, or expense (including attorney's fees) arising from a User's use of the Service in violation of laws or these Terms (including cases where the Company receives a claim from a third party to such effect), the Company shall claim such damages from such User.
Article 23 — Changes to These Terms
The Company may change these Terms and Individual Terms at any time without prior notice or notification when the Company deems it necessary. The revised Terms and Individual Terms shall take effect from the time they are posted at an appropriate location on the Company's website, and Users' continued use of the Service after any changes to these Terms and Individual Terms shall constitute valid and irrevocable consent to the revised Terms and applicable Individual Terms.
Article 24 — Communication and Notices
- Notices, announcements, and other communications from the Company to Users regarding the Service shall be made by posting at appropriate locations on the Company's website or by other methods the Company deems appropriate.
- Notices or communications from Users to the Company regarding the Service shall be made through the inquiry form placed at appropriate locations on the Company's website or by methods designated by the Company.
Article 25 — Severability
Even if any provision of these Terms or any part thereof is determined to be invalid under applicable laws, the remaining portions of these Terms shall continue in full force and effect.
Article 26 — Surviving Provisions
In addition to provisions specifically designated in each article, Article 6-2 (Sub-processors and Infrastructure), Article 8 (Management of Authentication Information), Article 8-2 (Integration with External Services), Article 10 (Handling of Content), Article 11 (Ownership of Rights), Article 12 (Handling of Personal Information and Behavioral Data), Article 12-2 (Use of AI Functions), Article 13 (Confidentiality), Article 14 (Prohibition of Assignment), Article 15-2 (Provider Responsibility for Campaign Planning and Operation), Article 21 (Limitation of Company's Liability), Article 22 (Indemnification), Article 24 (Communication and Notices), Article 25 (Severability), this Article, Article 27 (Governing Law), and Article 28 (Jurisdiction) shall survive the termination of this agreement.
Article 27 — Governing Law
These Terms are written in Japanese as the authoritative text and shall be governed by the laws of Japan.
Article 28 — Jurisdiction
Any and all disputes arising from or related to these Terms or Individual Terms shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the location of the Company's head office as the court of first instance.
Article 29 — Consultation
In the event of any issues arising between the User and the Company regarding the Service, the User and the Company shall consult in good faith and endeavor to resolve such issues.
Established: November 16, 2020
Last revised: May 15, 2026